| Sales: |
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| Salesperson is knowledgeable? |
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| Salesperson quickly returned your call/estimate? |
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Salesperson was helpful & able to explain everything? |
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| Salesperson was courteous & professional? |
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| Technician: |
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| Prompt arrival to scheduled appointment? |
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| Tech is knowledgeable? |
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| Tech was able to troubleshoot & explain the problem efficiently? |
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| Tech was courteous & professional? |
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| Price: |
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| Do you feel our prices are comparative to our services? |
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| Scheduling: |
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| Appointment was scheduled with immediate priority & response? |
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| Project was completed on time? |
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| Overall Service: |
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| How was your overall experience & service from Network One? |
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| Comments: Please let us know how we can improve our services. We appreciate all your comments and concerns. |
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| Optional Information (Confidential): |
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